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Whether you're looking for sizing advice, tracking an order, or just have a question, our team is here to help you every step of the way.

Email us anytime at prettyinpink.Ireland@gmail.com

Our team is available Monday-Friday 10am-5pm.

We will get back to you within 48 hours!

Terms&conditions

Policies+T&Cs

Last updated July 2026.
Terms & Conditions.
Welcome to Pretty in Pink. By accessing our website and placing an order, you agree to the following Terms & Conditions. 1. General These Terms & Conditions govern the use of our website and the purchase of products from Pretty in Pink. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian. 2. Products We aim to ensure all product descriptions, images and prices are accurate. However, colours may vary slightly due to different screen settings. We reserve the right to amend product descriptions, pricing or availability without prior notice. 3. Orders All orders are subject to acceptance and stock availability. Once an order has been placed, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order if necessary. 4. Pricing All prices are displayed in Euro (€) unless otherwise stated. Prices may change at any time without notice. 5. Payments Payment must be received in full before an order is dispatched. We accept the payment methods displayed at checkout. 6. Shipping Delivery times provided are estimates and are not guaranteed. Pretty in Pink is not responsible for delays caused by postal services, customs or circumstances beyond our control. 7. Returns Please refer to our Returns & Refund Policy for full details. 8. Intellectual Property All content on this website, including photographs, logos, graphics, product names and designs, is the property of Pretty in Pink and may not be copied, reproduced or used without written permission. 9. Website Use You agree not to misuse our website, interfere with its operation or attempt unauthorised access. 10. Limitation of Liability To the fullest extent permitted by Irish law, Pretty in Pink shall not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these Terms excludes any rights you have under applicable consumer protection law. 11. Governing Law These Terms & Conditions are governed by the laws of Ireland. Any disputes shall be subject to the jurisdiction of the Irish courts. 12. Contact Email: prettyinpink.ireland@ gmail.com
Returns, refunds, shipping and privacy policies.
Policies
Returns & Refund Policy Last Updated: July 2026 Returns, Refunds & Exchanges We hope you love your Pretty in Pink purchase. If for any reason you're not completely happy with your order, we are happy to offer an exchange within 14 days of receiving your item. Exchange Conditions To be eligible for an exchange, items must: Be returned within 14 days of delivery. Be unworn and unwashed. Have all original tags attached. Be returned in their original condition. Be free from makeup, fake tan, perfume, deodorant, stains or any other signs of wear or damage. Customers are responsible for the cost of returning the original item. Once your return has been received and inspected, your exchange will be dispatched (subject to stock availability). If your requested size or colour is unavailable, you may choose an alternative item of equal value where possible. Faulty or Incorrect Items If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs. If your item is confirmed to be faulty, we will offer a replacement, exchange, repair or refund where appropriate in accordance with your statutory rights under Irish consumer law. Refunds We do not offer refunds for change of mind, incorrect size, or if an item does not suit you. All eligible returns are exchange only. Refunds are only provided where: An item is confirmed to be faulty and cannot be repaired or replaced; or We are required to provide a refund under applicable consumer law. This policy does not affect your statutory rights under Irish consumer law. Shipping Policy Last Updated: July 2026 We aim to dispatch all orders within 1 working day. Delivery Times Ireland * 1–3 working days * Next Day Delivery available * Same day delivery available in Dublin United Kingdom * 2-5 working days * Express available International
Delivery times vary depending on destination. Tracking Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where applicable. Customs & Duties International customers may be responsible for customs duties, taxes or import charges imposed by their country. Pretty in Pink has no control over these charges. Delivery Delays Although we always aim to meet estimated delivery times, delays caused by couriers, customs, severe weather or other circumstances outside our control may occasionally occur.
 Privacy Policy Last Updated: July 2026 Pretty in Pink respects your privacy and is committed to protecting your personal data. Information We Collect We may collect: * Name * Email address * Delivery and billing address * Phone number * Payment information (processed securely through third-party payment providers) * Order history * Website usage information through cookies How We Use Your Information We use your information to: * Process and deliver orders * Provide customer support * Prevent fraud * Improve our website and services * Send marketing emails where you have chosen to receive them You may unsubscribe from marketing emails at any time. Data Sharing We only share your information with trusted third parties necessary to operate our business, including payment providers, courier companies and website service providers. We do not sell your personal information. Security We take reasonable steps to protect your personal information, although no internet transmission can ever be completely secure. Your Rights Where applicable, you have the right to: * Access your personal information * Correct inaccurate information * Request deletion of your data * Restrict or object to processing * Request a copy of your data To exercise your rights, contact us at:
prettyinpink.ireland@gmail.com Cookies Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. Contact If you have any questions regarding this Privacy Policy, please contact us at: Prettyinpink.ireland@gmail.com
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Returns

Returns & Exchanges We hope you love your Pretty in Pink order! If for any reason you're not completely satisfied, we're here to help. Returns Items can be returned within 14 days of delivery for a store credit or exchange. To be eligible for a return, items must: Be unworn, unused, and in their original condition. Have all tags attached. Be free from makeup, fake tan, perfume, deodorant, pet hair, or any marks. Be returned in their original packaging where possible. Non-Returnable Items For hygiene reasons, we cannot accept returns on: Bodysuits Swimwear Earrings and jewellery Hair accessories Sale or clearance items Custom-made or personalised items Faulty Items If you receive a faulty item, please contact us within 48 hours of delivery with photos of the fault. We will assess the issue and arrange a replacement, repair, or refund where appropriate. Return Shipping Customers are responsible for return postage costs unless the item is faulty or we have made an error with your order. We recommend using a tracked service, as we cannot be responsible for returns lost in transit. Exchanges If you require a different size, please contact us as soon as possible. Exchanges are subject to stock availability. How to Return To start a return, please email prettyinpink.ireland@gmail.com with: Your order number Full name Reason for return Our team will provide return instructions. Refund Processing Once your return has been received and inspected, we will notify you regarding the outcome. Approved refunds wibe processed to the original payment method within 5-10 working days

Size guide

Every piece is designed with a unique fit and feel. Because of differences in fabric, stretch, and style, measurements may vary slightly between products. Be sure to check the individual size guide on each item page for the most accurate fit.

Terms&Conditions

TERMS & CONDITIONS Last Updated: June 2026 Welcome to Pretty in Pink. By accessing our website and placing an order, you agree to the following Terms & Conditions. 1. General Pretty in Pink reserves the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use this website, you agree to any updated terms. 2. Orders All orders are subject to availability and acceptance. We reserve the right to: * Refuse or cancel any order. * Limit quantities purchased. * Cancel orders where fraudulent or suspicious activity is suspected. 3. Pricing All prices are displayed in Euro (€). We reserve the right to amend prices, promotions and discounts at any time without notice. 4. Shipping & Delivery Once your order has been dispatched, you will receive tracking details. Please note: * Delivery times are estimates only. * Pretty in Pink is not responsible for courier delays beyond our control. * Customers are responsible for providing the correct shipping address. * Orders marked as delivered by the courier are considered successfully delivered. 5. Returns & Refunds You may request a return within 14 days of receiving your order, in accordance with applicable consumer rights. Returned items must: * Be unworn. * Be unwashed. * Have original tags attached. * Be free from perfume, makeup, deodorant marks or damage. * Be returned in original packaging where possible. We reserve the right to refuse returns that do not meet these conditions. 6. Sale Items Sale items and items marked as Final Sale cannot be returned unless the item is faulty or your legal consumer rights apply. 7. Sizing We provide sizing guides to assist customers. Customers are responsible for reviewing measurements before purchasing. Minor variations in colour, sizing or measurements may occur due to manufacturing and screen settings. 8. Chargebacks & Fraud Prevention At Pretty in Pink, we are committed to resolving any issue quickly and fairly. Before opening a chargeback or payment dispute, customers agree to contact us directly so we can attempt to resolve the matter. Where a chargeback is opened for an order that has: * Been successfully delivered, * Matches the order placed, * Or where false information has been provided, Pretty in Pink reserves the right to dispute the chargeback using: * Order confirmations, * Tracking information, * Delivery confirmation, * Customer communications, * Proof of purchase records. Fraudulent chargebacks may result in future orders being cancelled or refused. 9. Lost or Stolen Parcels Pretty in Pink is not responsible for parcels that are lost or stolen after being marked as delivered by the courier. If you believe your parcel is missing, please contact us and we will assist you in opening an investigation with the courier. 10. Intellectual Property All content on this website, including: * Logos, * Product photographs, * Graphics, * Designs, * Text, * Videos, belongs to Pretty in Pink and may not be copied, reproduced or used without written permission. 11. Limitation of Liability Pretty in Pink shall not be liable for: * Delays caused by shipping carriers, * Temporary website interruptions, * Indirect or consequential losses arising from the use of our website or products. Our liability is limited to the amount paid for the product purchased, where permitted by law. 12. Contact Us For any questions regarding your order or these Terms & Conditions, please contact: Email: prettyinpink.Ireland@gmail.com Our customer support team is always happy to help 💕

Shipping

♡ Ireland: Delivery within 1–3 working days ♡ Next Day Delivery available across Ireland ♡ United Kingdom: Delivery within 3–5 working days ♡ Express Delivery available in the UK ♡ Worldwide Shipping available ♡ Same Day Delivery available across Dublin Full shipping details, delivery costs, and available shipping options will be shown at checkout.
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